Effective Date: January 29, 2025

At Bijjal Snacks, we strive to provide high-quality products to our customers. If you’re not completely satisfied with your purchase, we are here to help. Please review our Refund & Returns Policy below.

Returns

Our return policy lasts 15 days from the date of receipt. If 15 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be:

  • Unopened and in its original packaging
  • In the same condition as you received it
  • Purchased directly from bijjalsnacks.com

To initiate a return, please contact our customer support team at bijjalsnacks78@gmail.com. Include your order number and the reason for the return. We will provide you with instructions on how to return the product.

Refunds

Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund. If your return is approved, we will initiate a refund to your original payment method. Please note that it may take a few days for your bank or credit card company to process the refund.

Non-Returnable Items

Certain items are non-returnable, including:

  • Opened or consumed snacks
  • Perishable products

Exchanges

If you need to exchange a defective or damaged product, please contact us at bijjalsnacks78@gmail.com within 15 days of receiving the item. We will arrange for an exchange or provide you with a refund, depending on your preference.

Shipping Costs

You will be responsible for paying the shipping costs for returning your item, unless the product is defective or damaged. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Changes to This Policy

We reserve the right to update or change this Refund & Returns Policy at any time. Any changes will be posted on this page, along with the updated effective date. Please review this policy periodically.

If you have any questions or concerns about our Refund & Returns Policy, please contact us at bijjalsnacks78@gmail.com.